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CUSTOMER SURVEY

Customer Survey

"Strike while the iron is hot!"

It's an old saying that still rings true. The best time to give us feedback about your experience at Charlotte Auto Body and Repair is right now. Please take one minute, while the details of your appointment are still fresh in your mind and let our managers know how you feel about the auto body repair service you received. At Charlotte Auto Body and Repair we believe change is good and providing us with even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

Contact Us Today!

Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!

What Our Customers Are Saying

Best Bodyshop ever! from customer service, on time, work finest, mechanic work at their perfection. Having car problem or need body work. Referred this shop on Monroe the owner and employees are phenomenal Gems. This is now my family and where we will go for all Car Trouble. THE BEST

Charlotte, NC

, 12/20/2025

I was involved in a car accident in August, Matthew and his crew took amazing care of my vehicle and my particular concerns. I greatly appreciate his patience. Fast forward a couple months later, my sunroom glass shattered. And my vehicle is back for another visit. It's comforting to have an auto body shop to count on!!!

Charlotte, NC

, 12/17/2025

I had my rear bumper painted by this shop. The owner was very thorough and kept me up to date with the progress and made sure the repairs were completed to the manufacturer's requirements. The paint gloss and repair was done beyond my expectations. The bodyshop is very large and clean. I will keep Charlotte Auto Body in mind for any future vehicle paint needs.

Charlotte, NC

, 12/14/2025

Visited this shop the owner was very nice and helped Me with business that didn't require his permission. He fixed my car for Avery affordable price and I will be returning to this shop. Thank You!!

Charlotte, NC

, 11/14/2025

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Partners

  • BBB Accredited Business
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  • cca